Ryan Riebling

Led end-to-end design, implementation, and launch of a new platform for comic artists, enabling growth, paid subscriptions, and custom art sales.

Designed and built robust analytics and reporting systems, generating dashboards for critical KPIs like daily active users, subscription revenue, and retention rates.

Spearheaded the design, implementation, and launch of an AI-powered coverage tool, enhancing document summarization and question answering for diverse content.

Orchestrated and completed a successful SOC 2 compliance audit, implementing security controls including 2FA, role-based permissions, and automated data cleanup.

Managed Core Web team, increasing product velocity and reducing operational costs by providing automated localization, GraphQL API tooling, and monitoring.

Led a critical scaling initiative, collaborating with business stakeholders and 10+ engineering teams to achieve accurate peak RPS targets and execute several organization-wide load tests.

Generalized and released a team dev tool to the broader Amazon developer community, leading to adoption by dozens of teams with thousands of weekly usage runs.

Directed a multi-organization Operational Excellence program, facilitating weekly meetings across 25 teams to share best practices, maintain SLAs, and review performance dashboards.

Architected and deployed one of the first Twitch subscription entitlement systems, integrating infrastructure across Amazon and Twitch ecosystems for robust data synchronization.

Designed and implemented the core data pipeline and reporting infrastructure for Twitch Prime, utilizing SQS, Kinesis, ETL, and Redshift/S3 for comprehensive data warehousing.

Led load testing and scaling readiness for the initial product launch, coordinating cross-team efforts to ensure robust performance for all Twitch services.

Developed and launched the Twitch Prime extension on twitch.tv, driving a 10x increase in new user free trials and a 3x surge in monthly customer engagement.

Implemented key components of redesigned API services for App Store orders and entitlements, enhancing system architecture and user experience.

Successfully migrated over 1M RPS in aggregate traffic from legacy ordering and entitlement services to new, redesigned backend APIs, ensuring seamless transition.

Designed and implemented a new service to manage and optimize fulfillment URLs for Appstore client devices, integrating with new purchasing and entitlement systems.